Review your chatbot's messages to learn more about your customers and their needs.
If customers don't find the answers they're looking for, they might abandon your site. It's important to uncover these questions so that you can answer them before you lose the sale.
The Chats menu gives you access to every conversation visitors have had with your bot. Easily explore each chat to see how well your chatbot is performing.
The conversation history is a goldmine of customer insights. See exactly what questions people are asking and learn how you can better serve them.
When your chatbot doesn’t provide a strong answer, this is a sign to improve your content. You can update existing articles or publish new ones so that your chatbot can better handle similar questions in the future.
Answering all your customer's questions before the sale requires a deep understanding of them. With Resolver's chat history, you can systematically review and address the questions going unanswered.
View PricingNo, there is no limit to how many chats visitors can have with your chatbot. Resolver doesn’t place any restrictions on its usage.
By default, the conversations are stored indefinitely in the WP database, but you can limit the storage to 30 days, 60 days, 90 days, 6 months, 1 year, 2 years, or 3 years.
If you have any questions, you can click here to chat with our chatbot. That's right, you can learn all about Resolver by talking to Resolver!
