The analytics make it easy to see how many messages your chatbot is sending and how many conversations it’s handling each day.
Gain Insights to Improve the ROI of Your Chatbot
Use detailed analytics to learn more about your chatbot and how to further optimize it.
Without the proper analytics, it's hard to tell how well your chatbot is performing for your website.
Here's How Chatbot Analytics Improve Your Business
Check how many messages your chatbot is sending per conversation, and analyze this metric over time to see if your chatbot is getting more efficient.
Use the heatmap chart to find the exact times each week that your chatbot is the busiest. This is valuable for understanding your customers’ habits and when they need assistance the most.
Good data is hard to come by
As the creators of the Independent Analytics plugin, we know how important good data is. That's why we built a robust analytics suite for Resolver Pro that can help you steadily improve the ROI of your chatbot.
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Frequently Asked Questions
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What metrics are included?
For starters, the Analytics menu can show you the number of messages sent by your chatbot and the number of new chats. These are displayed in simple stats and also in a chart displaying their values over time.
Additionally, the analytics include the average chats per day and the average messages per chat.
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What date ranges can I view?
You can view the analytics for Last Month, This Month, the Last 7 Days, Last 30 Days, Last 60 Days, or the Last 90 Days.
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